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Water Damage Restoration Technician

Construction, Installation and Mechanical

Since its founding in 1929 our client has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.

Today, committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions.

Currently Hiring Restoration Techs

Job Responsibilities

  • Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
  • Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
  • Completes assigned jobs according to company processes while maintaining quality control on each job
  • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
  • Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
  • Responsible for making daily adjustments to the drying plan based on meter readings
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

  • Must pass Drug and Background check
  • High school graduate or equivalent
  • Experience in the restoration or construction industry not required but preferred
  • Valid Drivers’ License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Experience with using mobile software to enter data
  • Can read and follow product label usage instructions
  • Reports to work on time in a clean, complete uniform
  • Must be able to prioritize activities and meet deadlines
  • Certifications are not required but preferred:
  • WTR – Water Damage Restoration Technician
  • ASD – Applied Structural Drying Technician
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